Patient Rights & Responsibilities

Working in Partnership: Patients’ Rights and Responsibilities

At Subang Jaya Medical Centre we want to support you to lead a full and healthy life. That means delivering exceptional patient healthcare when it is needed, while working in partnership to support you in maintaining a healthy lifestyle through all stages of your life.

We promote a team-based approach to your care, ensuring our nurses, doctors, healthcare workers and wider support staff work together to deliver safe, effective care to the highest possible standards.

That means as a patient:

You will be treated with dignity and respect.

You will be fully informed about your medical condition, planned treatment, expected outcome and expected cost where appropriate, in a way that enables you to make informed decisions.

We will seek your consent where possible before a procedure is carried out.

You can accept or refuse medical care or recommended treatments to the full extent permitted by the law. You shall therefore accept responsibility for any medical consequences that result from your decisions.

You can seek a second medical opinion.

You will receive care in a conducive environment.

You are entitled to confidentiality and privacy of your treatment and medical records.

You can receive a copy of your medical report upon request.